About Us

About us: What does Westcliff Care Home do?

Westcliff house is a residential care home for adults with mental health and/or learning difficulties in the beautiful seaside town of Dawlish on the south west coast.

Nestled amidst the scenic surroundings of Dawlish, the care home offers a warm and welcoming atmosphere. The dedicated staff at Westcliff prioritize the well-being of its residents, providing personalized care that takes into account individual needs and preferences. Westcliff has been thoughtfully designed to create a lovely homely environment, ensuring residents feel a sense of belonging and security. With its main focus on maintaining a high level of care,  Westcliff exemplifies a commitment to promote a supportive community for those in its care.

We offer a variety of accommodation which includes, self contained flats with wonderful sea views, flatlets with amenity space and washing facilities to individual rooms with en suites. Residents are welcome to make the rooms their own with personal touches and homely belongings. 

We conduct a comprehensive assessment of all potential clients needs which involves systematically evaluating an individual’s physical, emotional, and social requirements. This process helps identify specific challenges, strengths, and preferences, enabling tailored support and intervention strategies. The assessment considers factors such as health, personal capabilities, and the social environment, ensuring a holistic understanding of the individual’s circumstances. Regular reassessment is crucial to adapt to changing needs and provide effective, person-centered assistance.

What does Westcliff Care Home do?

Westcliff house is a residential care home for adults with mental health and/or learning difficulties in the beautiful seaside town of Dawlish on the south west coast.

Nestled amidst the scenic surroundings of Dawlish, the care home offers a warm and welcoming atmosphere. The dedicated staff at Westcliff prioritize the well-being of its residents, providing personalized care that takes into account individual needs and preferences. Westcliff has been thoughtfully designed to create a lovely homely environment, ensuring residents feel a sense of belonging and security. With its main focus on maintaining a high level of care,  Westcliff exemplifies a commitment to promote a supportive community for those in its care.

We offer a variety of accommodation which includes, self contained flats with wonderful sea views, flatlets with amenity space and washing facilities to individual rooms with en suites. Residents are welcome to make the rooms their own with personal touches and homely belongings. 

We conduct a comprehensive assessment of all potential clients needs which involves systematically evaluating an individual’s physical, emotional, and social requirements. This process helps identify specific challenges, strengths, and preferences, enabling tailored support and intervention strategies. The assessment considers factors such as health, personal capabilities, and the social environment, ensuring a holistic understanding of the individual’s circumstances. Regular reassessment is crucial to adapt to changing needs and provide effective, person-centered assistance.

Smiling professional
Person covering paper cut-outs of people with hands

Philosophy of Care

Our guiding set of beliefs and values that inform and shape the way care is provided.

The home aims to provides its service users with a secure, relaxed, and homely atmosphere in which their care, well-being and comfort are of prime importance.

The care staff will strive to preserve and maintain the dignity, individuality, and privacy of all service users ever changing needs. Such needs may be medical/ therapeutic, cultural, psychological, spiritual, emotional, and social. All service users are encouraged to participate in the development of their individual care plans in which the involvement of family and friends may be appropriate and is greatly valued.

This will be achieved through programs of activities designed to encourage mental alertness, self-esteem, social interaction with other service users and with the recognition of the core values of Care, which are fundamental.

A holistic approach to care

Catering to social, emotional, and cultural needs.

Conducting a comprehensive assessment of all our residents needs involves systematically evaluating an individual’s physical, emotional, and social requirements. This process helps identify specific challenges, strengths, and preferences, enabling tailored support and intervention strategies. The assessment considers factors such as health, personal capabilities, and the social environment, ensuring a holistic understanding of the individual’s circumstances. Regular reassessment is crucial to adapt to changing needs and provide effective, person-centered assistance.

A holistic approach to care entails addressing an individual’s well-being comprehensively, considering physical, mental, emotional, and social aspects. It emphasizes treating the person as a whole, not just specific symptoms or conditions. This approach integrates medical, psychological, and social components to create a balanced and personalized care plan. By acknowledging the interconnectedness of various facets of health, a holistic approach strives to promote overall wellness and enhance the quality of life for individuals under care.

It’s important that our residents feel comfortable here at Westcliff so before a permanent move they are invited to join us for a lunch or an evening meal. We also welcome an overnight stay in their room so they feel settled before joining us.

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Our care in numbers

Clients since 1994
1 +
Clients at a time
1
established years
1 +
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Meet the care team

The senior care team plays a crucial role in providing essential support and enhancing the quality of the overall atmosphere and experience at Westcliff, not just for the residents but for the staff and visitors to the home. Their expertise in healthcare, compassion, and commitment contribute to a nurturing environment that fosters well-being. This team not only addresses physical health but also attends to the emotional and social needs of Westcliff House which promotes a sense of belonging and dignity. Their dedication ensures that our residents and staff receive personalized care, assistance, and companionship, contributing significantly to a fulfilling and comfortable experience.

MANAGER
Christopher Hardwidge

Christopher is the registered manager here at Westcliff House, with over 21 years experience in care management. He studied at college in Plymouth to gain his qualifications. Before joining Westcliff he served as a Warrant officer in the British army. Christopher is emphatic and through his strong leadership guides his staff and residents to achieve their goals and aspirations.

ASSISTANT MANAGER

Diane has over 43 years working within the care sector and in that time has been involved in general nursing. She has a comprehensive knowledge of challenging behaviour, learning difficulties, mental health and life care. Diane holds an NVQ level 3 qualification.

ASSISTANT MANAGER

Flora studied at the university of Santo Tomas in the Philippines where she achieved a Bachelor of science in Preparatory medicine. She has worked as a senior care worker in both the Philippines and here at Westcliff. Whilst here she has passed her City and Guilds level 3 in health and social care. Flora has progressed here at Westcliff and is now one of our Assistant managers.

SENIOR CARER

Julie has over 20 years experience in the care industry and has worked in general nursing environments also. She has a vast knowledge of the caring needs for those with dementia, autism and Asperges. Julie has an empathy with our residents and is extremely compassionate and always approachable for both staff and residents.

Our clients say